Terms and Conditions of Use

These terms govern your use of our gardening services and website for clients in South Africa. Please read carefully and contact us with any questions.

Updated as of February 6, 2026.

Acceptance of Terms

By using our website or requesting services, you agree to comply with and be legally bound by these Terms and any referenced policies. Please do not use our website if you do not accept them.

Definitions

The following terms clarify the meaning of certain words used throughout these conditions.

We/us/our means the owners or operators of this gardening service website.

You/user/client refers to anyone using this website or requesting services.

Services are gardening, maintenance, or related advice provided directly to a user.

Site means cyranovaelion.sbs or any associated online platform.

Use of Our Services

You may only use our services for lawful garden care or related purposes. You agree to follow all guidelines and provide accurate information.

Eligibility

You must be at least 18 years old and possess the authority to enter into binding agreements to use our services.

Services are only for users located in South Africa.

Your Responsibilities

In engaging with our business, you confirm your commitment to the following responsibilities.

Provide accurate, current contact and relevant property details.
Communicate clearly for instructions, schedules, and feedback.
Not share access credentials with third parties.
Not use our platform or service for unlawful purposes.

Prohibited Uses

Users may not misuse our website or services in the ways outlined below.

Transmit false, misleading, or fraudulent information.
Attempt to gain unauthorized access to our systems.
Disrupt, damage, or impair operation of the website or services.
Post or share offensive, harmful, or unlawful content.
Attempt to reverse engineer our website or tools.

Intellectual Property

All website content, materials, and branding are owned by us or used with permission. You may not copy, modify, or use them without prior consent.

User-Generated Content

If you submit reviews, feedback, or other content, you grant us permission to use, display, or share it in connection with our services.

Your Content Rights

You retain any rights to content you submit but confirm it is your original work and does not infringe on the rights of others.

Privacy and Data Protection

We manage your data according to our Privacy Policy. Your personal details are only used for service delivery, support, or as legally required.

Read our privacy policy

General Disclaimer

All information provided on the website is for informational purposes and subject to change.

Specific Notices

Outcomes depend on factors outside our control, including climate, soil, and prior garden history. Results may vary.

Limitation of Liability

We are not liable for indirect, incidental, or consequential damages resulting from use of our services or website.

Indemnity

You agree to indemnify us from any claims, losses, or disputes resulting from your use of our website, services, or submitted content.

Handling Disputes

Disagreements will be addressed first through direct negotiation. Failing resolution, South African law applies.

Arbitration

Any unresolved disputes may be subject to binding arbitration in South Africa.

Arbitration proceedings will be conducted in English.

Online Dispute Resolution

We support transparent, efficient dispute handling and provide access to South African online dispute resolution platforms.

Find out more here

Severability

If any provision is invalid or unenforceable, other sections remain effective.

Entire Agreement

These terms and referenced documents make up the whole agreement between you and us, replacing earlier versions.

Applicable Law and Venue

These terms are governed solely by South African law.

Ending Services

Either party can end services for any reason, provided reasonable notice is given and outstanding matters are settled.

Changes

We may update these terms from time to time. Continued use means you accept the latest version.

Contact and Support

Questions about these Terms? Get in touch using the details on our contact page.

Support Email: content@cyranovaelion.sbs

Call Us: +27(49)8717493

Business Address: Co-working Space, 163 Bree Street, Cape Town 8001 South Africa

Effective Date: 6 February 2026

Version: 2.0